Onboarding and controls
An e-money institution must know its customers, assess the risks of its activity and monitor operations. This page presents these obligations proportionately: what they mean for your organisation, and who to contact.
Entering into a relationship with MAP means providing the identification elements corresponding to your organisation’s role in the programme, and designating the persons authorised to act. This step precedes the opening of the programme: it is not an end-of-project formality.
What is requested, and from whom
| Role | Nature of the elements requested |
|---|---|
| Client organisation | Identification of the legal entity, its representatives and its beneficial owners; purpose of the programme and origin of the funds. |
| Authorised persons | Identification of the persons authorised to administer the programme and to bind the organisation. |
| Holders | Elements needed to attach them to the programme, to the extent provided for by the arrangement adopted. |
| Referenced recipients | Elements needed to reference them within the scope of the programme. |
Monitoring of operations
The operations of the arrangement are subject to controls proportionate to the risks identified. The details of these arrangements are not public: publishing them would reduce their effectiveness. They are presented, to the extent useful, to organisations conducting a supplier assessment, as part of the documentation file.
Allocation of responsibilities
Some obligations rest with MAP by virtue of its activity; others fall to your organisation by virtue of its role in the programme, in particular the assessment of the situations it handles. This allocation is established at the scoping stage and written into the contract.
Contact
Requests relating to compliance, onboarding or assessment documents are made through the institutional contact channel. A user complaint follows a separate path.
Working through an assessment
Tell us what your compliance department expects: we will specify what can be provided, and under which mode of access.